The Bulleted Library Technician

July 19, 2008

A Day in the Life of a Library Technician: Saturday

Filed under: Librarianship (general) — Tags: , , , , , — Michelle Hawkins-Thiel @ 2:28 pm

This is my assigned Saturday for the month. Usually it’s a good day to hide in my cubicle, away from distractions, and get lots of work done. Today hasn’t worked out that well (lots of interruptions.) I wanted to get lots done on the Excel 2007 training, clean up some emails & paperwork, maybe start looking for a new camcorder to replace our broken one, and grab a few books for my homework. But pesky patrons keep needing assistance!

I say that completely tongue-in-cheek — of course I love to help patrons, that’s why I’m in this business. I had the opportunity to do a job with a lot less public contact, and I knew that wouldn’t work for me — I’m a fairly sociable person who likes to be out on the front lines.

If you can remember the theme song from the old TV show Green Acres (listen here), try singing this: “User Services is the place for me, helpin’ patrons is the life for me. Students linin’ up so far and wide… Keep Tech Services just give me that public side!”

When the Media Desk student took his break, he put up the bell and it rang several times:

Media Resources Desk

Media Resources Desk

  • 1 patron wanted to borrow headphones for use with the computer
  • 1 patron wanted to borrow a laptop computer (but he had fines on his account, so I said no)
  • 1 patron wanted something that I don’t remember now
  • 1 patron needed help with WebCampus/Blackboard in the Disability Resource Room (DRR.) Boy, that ZoomText makes everything HUGE!

Then the student worker came back to the Media Desk, and I retreated back to my cubicle. I got really “into the zone,” then I was called back to the DRR. Rinse & repeat. Once working steadily away again, the Computer Help Desk student went on his break (putting up the sign to “go to Media Desk with questions.” Pretty soon the Media Desk student asked me to come out for a question about RefWorks (which I referred to the Ref Desk, as I really really needed to finish eating my cold hamburger left over from breakfast. I have some minor blood sugar issues… I get cranky when I don’t eat. Plus I had some unknown Whopper juice running down my hand, and not a sink in sight.)

So far, it’s been a typical day in cube-ville: Workus Interruptus. We’ll see how the next 4 hours go. 🙂

See more pictures of Lied Library in my flickr collection.


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